All your ops conversations, one workspace
Service tickets with SLA, tracking laps, escalate, attachments and discussion — so nothing lives only on WhatsApp.
For co-operative banks
Operations software made branch-simple
TrakQ unifies tickets, fixed assets, procurement and compliance — so head office and every branch work from one bilingual cloud workspace.
Go live in 3–5 days · English + Kannada · No servers at branches
Trusted by co-operative banks that need audit-ready operations
- Multi-tenant isolation
- Role-based access
- QR asset verification
- Radiant local support
Never lose a ticket, asset, or approval
Bring everyday bank operations into one tidy workspace — with context that follows every request from branch to HO.
Build a complete asset register in days
QR tagging, warranty alerts, maintenance, branch transfers and FY depreciation — one register across every branch.
Know the pulse of procurement
Indents, PO to vendor, Branch & HO GRN, live reports and email exports — see what’s stuck before month-end.
Bilingual by design
Bring Kannada where staff work — and English where HO needs it
Instant EN ↔ KN toggle from the header. Installable PWA with offline fallback so branches stay productive without buying servers or app-store apps.
Launch TrakQ- Six roles Super Admin, HO Admin, Branch Manager, IT Support, Management, Staff
- Bank-code login Each bank’s data stays isolated in the multi-tenant cloud
- Proactive automation SLA scan every 15 min · daily warranty & subscription checks
Where bank work simply flows
TrakQ brings structure to everyday support and procurement, so requests reach the right people and promises are met.
Assign
Route tickets by category, priority and role — with SLA clocks that don’t lie.
Collaborate
Public comments and internal notes keep HO and branch aligned without email chains.
Procure
Indent → L1+L2 approve → PO → vendor → Branch GRN → HO GRN → asset + QR.
Commit
Automated escalations, warranty alerts and exportable audit trails for every action.
Six modules. One system of record.
Every module shares data — tickets link to assets; assets trace back to indent and PO.
Service tickets
Lifecycle stages, SLA pause/override, escalate to management, satisfaction rating.
Fixed assets
Categories, warranty lead (30/7 days), maintenance due, public QR scan page.
Indents
Line items, urgency, two-level approval, board-ready consolidated export.
Purchase orders
Vendor GSTIN directory, email PO, partial delivery, full activity timeline.
Reports
Seven report types — CSV on all plans; PDF & email on Plus and Infinity.
Settings & support
Branches, users, SLA rules, API config, in-app support to Radiant.
Teams running your branches deserve the best
Thoughtfully designed
Purpose-built for co-operative banks — go live in days, not months of customisation.
End-to-end connected
From ticket to tagged asset in one trail — no spreadsheet hand-offs between teams.
Fairly priced
Transparent plans from ₹2,999/mo. No surprise lock-ins. Migration scoped after assessment.
Inherently private
Tenant isolation, encrypted credentials, HTTPS, full audit log, read-only on expiry.
10+years building for co-ops
6integrated modules
3–5days typical go-live
2languages EN + KN
Plans and pricing
Affordable SaaS for co-operative budgets. Billed annually.
Lite
Best for small banks
₹2,999/mo
- Up to 5 branches · 25 users
- Tickets, assets, indents, POs
- CSV reports
- Standard Radiant support
Most popular
Plus
Best for growing banks
₹3,999/mo
- Up to 15 branches · 100 users
- SLA + PDF & email reports
- API & email configuration
- Priority support
Infinity
Best for large banks
₹5,999/mo
- Unlimited branches & users
- Everything in Plus
- Dedicated admin support
- Priority onboarding
| Feature | Lite | Plus | Infinity |
|---|---|---|---|
| Tickets / Assets & QR / Indents / POs | ✓ | ✓ | ✓ |
| PDF & email reports | — | ✓ | ✓ |
| SLA rules & tracking | — | ✓ | ✓ |
| API & email configuration | — | ✓ | ✓ |
| Radiant support | Standard | Priority | Dedicated |
Frequently asked questions
Is our bank’s data isolated from other banks?
Yes. Multi-tenant isolation — access only with your unique bank code.
Can branch staff use Kannada?
Yes. Full UI toggles English ↔ Kannada instantly from the header.
Do we need to buy servers?
No. Cloud managed by Radiant — browser or PWA only.
What if our subscription expires?
Read-only mode. Data is never deleted — renew to restore access.
Can we export our data?
CSV and PDF reports; full export available on request.
How long does setup take?
Most banks go live in 3–5 business days after subscribing.
Is there a mobile app?
Progressive Web App — install from the browser, no app store.
Who provides support?
Radiant Software Technologies, with in-app support tickets.
About Radiant
A decade serving co-operative banks
Radiant Software Technologies — founded 2014, Davanagere. We deliver Platform + Service + AMC: one partner accountable from go-live through every audit.
Davanagere — Registered office
Radiant Software Technologies · Karnataka · est. 2014
Bengaluru
Radiant Infinity Pvt Ltd · #29, Mahalakshmi Chambers, MG Road · 560001
Transform branch operations into a growth engine
Structured IT support, digital procurement, QR assets, bilingual UI — start with a free demo.